Terms and Conditions

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts for the acquisition of digital content concluded via the Flatfigures.com online shop between Weißenfels Wichartz GbR (hereinafter "Flatfigures") and customers.

Deviating terms and conditions of customers shall not apply unless Flatfigures expressly agrees to their validity.

2. Provider Information

Flatfigures.com
Weißenfels Wichartz GbR
Rauschendorfer Straße 98
53639 Königswinter · Germany

Email: hello@flatfigures.com
Phone: +49 151 26655440

Authorized managing partners:
Lukas Weißenfels & Marius Wichartz

3. Subject of the Contract

Flatfigures exclusively sells digital content, in particular CAD figures, CAD objects, DWG files, and similar files for architecture and design.

Provision is exclusively in digital form via download. No physical goods are shipped.

4. Conclusion of Contract

The products displayed in the online shop do not constitute a legally binding offer, but an unbinding invitation to place an order.

By completing the order process and clicking the "Buy Now" button, the customer submits a binding offer to conclude a purchase contract.

The contract is concluded when Flatfigures accepts the offer by sending an order confirmation via email or by making the digital content available for download.

5. Prices and Payment Terms

All stated prices are in Euro (€) and include the statutory value-added tax, if applicable.

Payment is made using the payment methods offered in the online shop (e.g., credit card, PayPal, Shopify Payments).
The purchase price is due immediately upon conclusion of the contract.

6. Provision of Digital Content

After successful payment, the customer immediately receives access to the acquired digital content via their customer account or a download link.

There is no entitlement to physical delivery.

7. Copyright and Usage Rights

All digital content offered by Flatfigures is protected by copyright.

By purchasing a product, the customer receives a simple, non-transferable right of use in accordance with the applicable Flatfigures license and usage terms.

Forwarding, duplicating, sublicensing, or reselling of the files is not permitted.

8. Right of Withdrawal for Digital Content

Consumers generally have a statutory right of withdrawal.

The right of withdrawal expires prematurely in accordance with § 356 (5) BGB if Flatfigures has commenced the performance of the contract after the customer has expressly agreed that Flatfigures shall commence the performance before the expiry of the withdrawal period, and the customer has confirmed his knowledge that he loses his right of withdrawal by this consent.

9. Liability

Flatfigures shall be liable without limitation for intent and gross negligence.

In cases of simple negligence, Flatfigures shall only be liable for the breach of essential contractual obligations (cardinal obligations) as well as for damages resulting from injury to life, limb, or health.

Otherwise, liability is excluded to the extent legally permissible. Liability under the Product Liability Act remains unaffected.

10. Warranty

For digital content, the statutory warranty rights according to §§ 327 et seq. BGB apply.

The customer is obliged to immediately check the downloaded files for obvious defects and to notify Flatfigures of these.
In the event of a defect, Flatfigures will, at its own discretion, remedy the defect or provide a replacement.

11. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR platform):
https://ec.europa.eu/consumers/odr

Flatfigures is not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law only applies insofar as it does not restrict mandatory consumer protection provisions of the state in which the consumer has his habitual residence.

13. Final Provisions

Should any provision of these GTC be or become wholly or partly invalid, the validity of the remaining provisions shall remain unaffected.
The invalid provision shall be replaced by the statutory provision.