Contact

We appreciate your interest in Flatfigures and are happy to assist you with any questions about our digital products. For technical inquiries, download issues, or general questions about our CAD figures and DWG files, feel free to contact us at any time.

Contact Information

Flatfigures.com
Weißenfels Wichartz GbR
Rauschendorfer Straße 98
53639 Königswinter · Germany

Email: hello@flatfigures.com

Quick Help

Many answers regarding use, download, and license can be found in our FAQs.
For individual inquiries, technical problems, or specific questions about our CAD figures and DWG files, you can contact us via email.

We strive to process inquiries promptly. However, there is no entitlement to a specific response time.

Live Chat

Additionally, we offer a live chat on our website, where you can contact us with urgent questions. The live chat provides general support for our digital products, downloads, and website usage.

Please note that the live chat does not replace binding advice and does not guarantee immediate availability or response times.
Legally binding statements are made exclusively in writing, particularly via email.

Cooperation & Feedback

Do you have ideas about which CAD people, trees, silhouettes, or objects are still missing from our library? We welcome feedback and suggestions from architects, students, and planners.

Flatfigures is continuously being developed. There is no entitlement to the implementation of submitted suggestions.

Legal Notice

Flatfigures exclusively offers digital products. No physical shipping takes place.

Legally binding information can be found in the Imprint, the Privacy Policy, the GTC, and the License and Terms of Use on this website.